A property owner who does not reside at the rental property and rents it out entirely to guests.
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The process of securely transferring keys or access information to guests upon their arrival and retrieving them upon their departure.
A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
Local regulations or HOA rules that restrict the maximum number of guests allowed to stay overnight in a short-term rental property.
An automated process that sends guests a confirmation email with booking details, payment information, and check-in instructions upon successful reservation on platforms…