A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants for guest communication and support.
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A designation awarded by Airbnb to hosts who consistently provide exceptional guest experiences, meet specific performance criteria, and maintain high ratings.
An electronic door lock that can be controlled remotely, allowing hosts to provide keyless entry for guests and enhance property security.
A digital calendar used by hosts to track bookings, availability, and pricing for their short-term rental property.
Tools that automatically adjust rental rates based on factors like demand, seasonality, and competitor pricing to optimize revenue.