Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
Data that is associated with a specific geographic location, such as latitude and longitude coordinates. Short-term rental platforms and property managers use…
An abbreviation for “Short-Term Vacation Contract Fee,” it represents the compensation paid to a short-term rental management company for their services, typically…
Refers to materials that can easily catch fire. Important for hosts to be aware of fire safety regulations and ensure their property…