Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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The central hub for managing your Stripe account, including viewing transactions, issuing refunds, and managing customer data.
A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
A marketing tactic where short-term rental hosts offer a free stay or discounts to contest winners to increase brand visibility and attract…
A legally binding contract between a property owner and a property manager outlining the terms of their business relationship. This agreement defines…