Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to…
The proactive monitoring, analysis, and response to guest reviews across various platforms to improve reputation, build trust, and attract future bookings.
A feature on Facebook allowing businesses to showcase and sell products directly through their Page, potentially used by short-term rental hosts to…
Maintaining consistent pricing across different booking platforms (Airbnb, VRBO, direct bookings) to avoid guest confusion and channel conflicts.