Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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The exchange of information and interaction between short-term rental hosts and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, during-stay support,…
A feature on platforms like Airbnb and VRBO that allows guests to book a stay immediately without host approval.
The process of screening potential guests to assess their suitability and minimize risks, often involving background checks, reviews from previous hosts, and…
A seamless check-in process for guests that minimizes hassle and maximizes convenience, often involving keyless entry, clear instructions, and easy access to…