Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
A metric of energy efficiency in data centers, relevant for platforms like Airbnb and VRBO that rely on extensive data processing.
A check-in process that doesn’t rely on digital methods, such as meeting the guest in person to hand over keys or providing…
Recommendations and arrangements for activities, attractions, and dining options in the vicinity of a short-term rental, enhancing the guest experience.