A website or app design approach that prioritizes the user experience on mobile devices, ensuring that listings, booking processes, and communication are optimized for smartphones and tablets.
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Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.
A situation where a guest makes a booking on a short-term rental platform like Airbnb or VRBO, but the reservation is later…
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other helpful information about the surrounding area.
Heightened cleaning and sanitation procedures implemented by short-term rental hosts, often exceeding industry standards, in response to health concerns or pandemics.