A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a percentage of the booking amount.
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Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently,…
Professional-quality photographs showcasing a short-term rental property in its best light, essential for attracting bookings and setting realistic guest expectations.
Implementing electronic locks or smart locks that allow guests to access the property without physical keys, improving convenience and security.
The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…