A recognition program on Airbnb awarded to hosts who consistently meet high standards of hospitality, responsiveness, and guest satisfaction. Superhosts enjoy benefits such as increased visibility and booking potential.
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A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…
Software or websites that allow hosts to compare their rental rates with competitors and adjust pricing accordingly.
An online platform that allows homeowners to rent out their private swimming pools by the hour to guests.