A recognition program on Airbnb awarded to hosts who consistently meet high standards of hospitality, responsiveness, and guest satisfaction. Superhosts enjoy benefits such as increased visibility and booking potential.
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A situation where a host accidentally accepts multiple bookings for the same dates, leading to potential double-bookings and significant guest dissatisfaction. Implementing…
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A set of rules outlined by hosts regarding parties, events, or large gatherings allowed at their short-term rental property, often included in…
A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails,…