A refundable amount collected from guests before their stay to cover potential damages to the property or its contents. The terms and conditions surrounding security deposits vary by platform and local regulations.
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The act of carefully selecting and organizing attractions, activities, and experiences to create personalized itineraries for short-term rental guests.
Software applications and services that are hosted online and accessed via the internet, often used for property management and booking platforms.
The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.