A refundable amount collected from guests before their stay to cover potential damages to the property or its contents. The terms and conditions surrounding security deposits vary by platform and local regulations.
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The reasoning provided by a host for charging specific fees or requiring certain conditions from guests, such as a security deposit for…
The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
A Greek phrase meaning
Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and…