A refundable amount collected from guests before their stay to cover potential damages to the property or its contents. The terms and conditions surrounding security deposits vary by platform and local regulations.
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A documented record of guest communications, property condition reports, and incident details used for resolving disputes, insurance claims, or legal issues.
An additional charge applied per person beyond the maximum occupancy stated in the listing.
A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.
An inquiry from a potential guest to a host on a short-term rental platform, seeking to reserve the property for specific dates…