A digital or physical guide provided to guests upon arrival. It contains essential information about the property, amenities, house rules, local recommendations, and contact information.
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A pre-written document that outlines the terms and conditions of a short-term rental agreement, including guest responsibilities, house rules, and liability waivers.
The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…
A promise offered by some short-term rental platforms or hosts ensuring guests they are receiving the lowest available price for the property…
The valuable insights and suggestions provided by guests after their stay, often through reviews or direct communication, which can help hosts improve…