Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
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Tkq-Messaging
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Feedback and ratings provided by guests about their experience staying in a short-term rental, influencing the property’s reputation and visibility.
The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and…
Short for “Short-Term Vacation Survey Analysis,” it involves examining and interpreting guest feedback collected through post-stay surveys to identify trends, areas for…
Procedures implemented to verify the identity of guests before confirming their booking, enhancing security and reducing risks.