The use of technology to automate tasks in short-term rental management, such as messaging, cleaning scheduling, and guest check-in.
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Feedback and star ratings provided by guests after their stay, influencing the reputation and booking potential of a rental property.
Establishing a system for consistently collecting guest feedback through post-stay surveys or reviews to identify areas for improvement, address concerns, and enhance…
Utilizing a lockbox system to provide guests with a convenient and secure way to access the property upon arrival, often with keyless…
A formal request made by a guest or host to Airbnb or VRBO for financial reimbursement due to damages, injuries, or other…