Meaning ‘service error’ or ‘service failure’ in Swedish, this term underscores the importance of minimizing mistakes in the short-term rental business. Errors can lead to negative reviews and impact future bookings.
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Accommodation options that meet a specific standard of quality and amenities, often catering to tourists’ expectations and needs.
The practice of equipping a rental property with amenities and supplies based on the specific requests and preferences frequently expressed by guests.
The use of technology and software to automatically assess potential guests based on predefined criteria, helping hosts mitigate risks associated with renting…
Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email.