The process of confirming a guest’s identity through official documents, phone numbers, or social media profiles to prevent fraud and ensure security.
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Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.
This Swedish term translates to ‘service accommodation’ or ‘staff housing.’ It refers to accommodations provided to employees, often for temporary or project-based…
A cleaning and hygiene verification program by Bureau Veritas, ensuring properties meet stringent standards for cleanliness and sanitation.
The specific group of travelers a short-term rental property is aimed at attracting, based on factors like location, amenities, and pricing.