Dividing potential guests into groups based on shared characteristics, such as demographics, travel purpose, or booking behavior, to tailor marketing and services.
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A check-in process that doesn’t rely on digital methods, such as meeting the guest in person to hand over keys or providing…
Implementing measures to track and address excessive noise from guests during nighttime hours to minimize disturbances to neighbors and maintain positive community…
In the context of short-term rentals, this refers to the percentage of guests who do not return for a repeat booking within…
A system for managing maintenance and repair issues within a short-term rental, ensuring prompt resolution and guest satisfaction.