The process of vetting potential guests to minimize the risk of problematic stays, often involving ID verification, background checks, and reviews from previous hosts.
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Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.
A feature that allows guests to book a listing instantly without requiring host approval, streamlining the booking process and potentially increasing reservations.
A fictional term representing a comprehensive and rigorous cleaning protocol, potentially exceeding industry standards for hygiene and sanitation in short-term rentals.
Companies that provide comprehensive management services for short-term rental properties, handling tasks such as listing, guest communication, cleaning, and maintenance.