The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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Connecting short-term rental calendars with local event schedules to provide guests with information about upcoming events, festivals, and activities during their stay.
The integration of technology and automation into the hospitality industry, often used in short-term rentals for tasks like smart home controls, automated…
Essential toiletries and supplies provided in the bathrooms of short-term rentals, such as shampoo, conditioner, soap, toilet paper, and towels.
Implementing clear and balanced cancellation policies to protect both hosts and guests while considering market standards and booking flexibility.