The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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Hungarian term for “Property Review,” emphasizing the importance of guest feedback in shaping the reputation and success of short-term rentals on platforms…
Environmentally responsible approaches to short-term rental management, such as using eco-friendly cleaning products, conserving energy and water, and promoting local sustainability initiatives.
The illegal practice of registering domain names that are similar to well-known brands or trademarks, often used to target unsuspecting travelers searching…
A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.