The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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A pre-determined charge imposed on guests for violating the house rules or rental agreement, such as smoking indoors or exceeding the maximum…
An amenity in a short-term rental property indicating the presence of a combined washer and dryer appliance within the unit itself, offering…
Clearly defined guidelines for guests staying in the rental property, outlining expectations for behavior, noise levels, and property use.
Interior design elements and decorations inspired by water, marine life, or coastal living, commonly found in short-term rentals located near beaches, lakes,…