The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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Insurance coverage that protects the personal belongings of tenants, including short-term rental guests, from covered perils such as theft, fire, or vandalism….
Bookings made directly through a host’s website or other channels, bypassing third-party platforms and their associated fees.
Virtual or in-person tours of a short-term rental property that showcase its features, amenities, and layout to potential guests, helping them visualize…
The process of identifying potential risks associated with short-term rental operations (e.g., property damage, liability claims, legal disputes) and implementing strategies to…