Encompasses all aspects of a guest’s stay, from pre-booking communication to post-stay follow-up, aiming to provide a positive and memorable experience.
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Items and services provided to guests to enhance their comfort and convenience, such as toiletries, linens, Wi-Fi, and coffee.
Setting lower rental rates during periods of lower demand, such as weekdays or the off-season, to attract more bookings.
Window treatments designed to block out light, often provided in bedrooms of short-term rentals to ensure a good night’s sleep for guests.
An experienced professional responsible for overseeing and coordinating all aspects of short-term rental management, often for multiple properties or within a property…