Encompasses all aspects of a guest’s stay, from pre-booking communication to post-stay follow-up, aiming to provide a positive and memorable experience.
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Environmentally responsible approaches to short-term rental management, such as using eco-friendly cleaning products, conserving energy and water, and promoting local sustainability initiatives.
The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.
The exchange of information and interactions between hosts and guests throughout the entire short-term rental process.
The overall experience of staying at a traditional Japanese inn, including the atmosphere, amenities, and cultural immersion.