Encompasses all aspects of a guest’s stay, from pre-booking communication to post-stay follow-up, aiming to provide a positive and memorable experience.
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A campsite located within the Chobe National Park, Botswana, offering a more affordable accommodation option for guests looking to experience the park’s…
Shared spaces within a short-term rental property or building accessible to multiple guests or residents.
A documented record of guest communications, property condition reports, and incident details used for resolving disputes, insurance claims, or legal issues.
A situation where the number of short-term rentals in a specific area exceeds guest demand, potentially impacting occupancy rates.