Integration of devices like smart locks, thermostats, and lighting systems for remote control, energy efficiency, and enhanced guest experience.
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A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
A legally binding document outlining the terms and conditions of the rental agreement between the host and the guest, protecting both parties…
Promotional activities conducted outside of online platforms to generate awareness and leads for a short-term rental business. Examples include partnering with local…
The process of collecting, analyzing, and responding to guest feedback to improve the overall guest experience and identify areas for improvement.