The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.
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A rental agreement for a fixed period of six months, often used by hosts transitioning between short-term and long-term rentals.
An individual or company responsible for managing a short-term rental property on a day-to-day basis, typically residing at or near the property.
Evaluations and feedback left by guests after their stay at a short-term rental, publicly viewable on platforms like Airbnb and VRBO.
Implementing systems and procedures to ensure the consistent delivery of high-quality guest experiences, encompassing property cleanliness, maintenance, amenities, and overall satisfaction.