A pre-written message used as a starting point for communication with guests on short-term rental platforms. Templates can be customized to respond to common inquiries, booking confirmations, or provide check-in instructions.
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The degree to which a short-term rental property blends seamlessly into the existing architectural and social fabric of the surrounding urban environment.
Offering guests the flexibility to check in at any time of day or night, typically through self-check-in processes or keyless entry systems.
The feeling of safety, security, and well-being that guests experience in a short-term rental, influenced by factors like cleanliness, communication, and host…
An African customer experience platform that helps businesses collect and analyze customer feedback, including reviews and ratings, relevant for understanding guest satisfaction…