Measures taken by hosts or property managers to verify the identity and assess the suitability of potential guests before confirming bookings, often involving background checks and reviews.
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Integrating smart home technology into short-term rentals, allowing guests to control lighting, temperature, appliances, or entertainment systems through voice commands or mobile…
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
Marketing strategies specifically targeted to potential guests in a very close proximity to the short-term rental property, often utilizing local events, attractions,…