The process of monitoring, responding to, and managing guest reviews on short-term rental platforms to maintain a positive reputation and attract future bookings.
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Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest…
The act of a host accurately reporting the mileage of a vehicle provided as part of a short-term rental, particularly important for…
A curated selection of thoughtful gifts, snacks, or essential items provided to guests upon arrival, enhancing their welcome experience and setting a…
The approximate time a guest is expected to arrive at the short-term rental property.