A documented plan outlining procedures and resources to ensure guest safety and property protection in the event of emergencies, such as natural disasters or medical situations.
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A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
Overseeing all aspects of a vacation rental property from a distance, often using technology and local contractors.
A style of furnishing a short-term rental with a mix of pieces from different periods, styles, and origins, creating a unique and…
A proactive and personalized approach to communicating with guests throughout their short-term rental journey, from pre-booking inquiries to post-stay follow-ups.