Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
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Promotional activities that take place offline to promote a short-term rental property and attract local guests, such as attending events, partnering with…
A safety feature and design element commonly found in rental properties with balconies, providing unobstructed views and a modern aesthetic.
A marketing technique that uses seemingly contradictory elements to create a memorable and attention-grabbing message, often used in short-term rental listings to…
The legal and ethical considerations surrounding the collection, storage, and use of guest personal information by short-term rental hosts and platforms.