A refundable amount collected from guests before their stay to cover potential damages to the property. It is typically managed through the booking platform.
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Information collected about guests during the booking and stay process, such as contact details, booking history, and preferences, used to personalize experiences…
A marketing term used to highlight the experience of living like a local while staying in a short-term rental, immersing oneself in…
A tool or feature within a property management system or online travel agency platform that allows hosts to control when and how…
The overall impression and satisfaction a guest has during their stay at a short-term rental. It encompasses all aspects of the stay,…