The process of verifying the identity of guests booking a short-term rental through various methods, such as government-issued ID checks and background checks.
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Detailed information provided to guests about how to access the property upon arrival, including check-in procedures, key codes, and any special instructions.
Insurance coverage that protects vacation rental owners from financial losses due to accidents, injuries, or property damage occurring on their property.
Pre-written messages used by hosts or property managers to communicate efficiently with guests, addressing common inquiries and providing information.
The terms and conditions that dictate the refund policy for guests who cancel their booking.