A centralized platform within a channel manager or property management system that provides data visualizations and insights on booking trends, revenue, and channel performance.
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Guidelines and best practices for effective communication with guests before, during, and after their stay.
Dividing potential guests into groups based on their psychological characteristics, such as values, interests, lifestyle, and travel motivations. This information helps tailor…
The process of confirming a guest’s identity to prevent fraud and ensure the safety and security of the property and other guests.
Allowing guests to access the property before the standard check-in time, often for an additional fee or subject to availability.