Implementing a thorough guest screening process, utilizing platform features and communication, to minimize risks and ensure a safe and respectful environment for both hosts and guests.
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The practice of managing bookings and guest communication across different time zones while remaining responsive during reasonable hours.
Refers to individuals or companies holding certifications from the National Justice Training Center (NJATC), often indicating expertise in electrical, HVAC, or other…
Pre-written messages designed to streamline host communication with guests, covering common inquiries, booking confirmations, check-in instructions, house rules, and post-stay follow-ups.