Establishing a system for consistently collecting guest feedback through post-stay surveys or reviews to identify areas for improvement, address concerns, and enhance future guest experiences.
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Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
A comprehensive document provided to guests upon booking, containing essential information about the property, amenities, house rules, local recommendations, and contact details…
The practice of strategically setting rental rates to maximize occupancy and income, often using dynamic pricing tools and market analysis.
A digital calendar used by hosts to track bookings, availability, and pricing for their short-term rental property.