Establishing a clear and fair policy for handling accidental damages, outlining procedures for reporting, assessing, and addressing the situation while maintaining positive guest relations.
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Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
A financial statement that shows the movement of cash both into and out of a business over a specific period.
A short-term rental that caters to families with amenities and features designed for children, such as toys, games, cribs, high chairs, and…