Building a mutually beneficial relationship with guests through clear communication, exceptional service, and personalized experiences, leading to positive reviews and repeat bookings.
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A documented procedure outlining how guest complaints, issues, or emergencies are handled and escalated within a short-term rental business.
A term used to describe a contract that is very strong and difficult to break. Having an ironclad rental agreement is crucial…
A real estate agent who represents the buyer in a real estate transaction, assisting with property search, negotiation, and closing.
Specific requirements, requests, or expectations communicated by guests before or during their stay, such as early check-in, late check-out, or dietary restrictions.