Building a mutually beneficial relationship with guests through clear communication, exceptional service, and personalized experiences, leading to positive reviews and repeat bookings.
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The integration of internet-connected devices and automation systems in short-term rentals, enhancing convenience, security, and energy efficiency for both hosts and guests.
The process of collecting, analyzing, and responding to guest reviews and feedback to improve the rental experience and address any issues.
A fee charged by payment processors or short-term rental platforms for transactions involving different currencies, often a percentage of the total booking…
Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.