Going above and beyond to provide exceptional service, address guest needs promptly, and create memorable experiences.
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A program that allows hosts to offer their spaces to people in need of temporary housing, such as refugees, disaster relief workers,…
Tailoring additional services offered to guests (e.g., grocery delivery, transportation) based on common or unique requests to enhance their stay.
A hypothetical term referring to a route planning app or software that optimizes for intelligence and efficiency. For hosts managing multiple properties,…
This Swedish word means ‘length of service’ or ‘tenure.’ In the context of short-term rentals, it can refer to the duration a…