Being responsive, clear, and helpful in all communication with guests, from inquiries to post-stay feedback.
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A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
Creating a unique and memorable brand identity for a short-term rental property to attract guests and differentiate it from competitors.
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The financial return generated by a short-term rental property, calculated by dividing the net rental income by the property’s value or investment…