Being responsive, clear, and helpful in all communication with guests, from inquiries to post-stay feedback.
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The design and layout of the software or platform used by hosts to manage their short-term rentals, impacting the ease of use,…
Operating short-term rentals in a responsible and sustainable manner, considering the impact on the local community, environment, and respecting local regulations.
The overall satisfaction and positive experience of a guest during their stay at a short-term rental, encompassing factors like cleanliness, communication, and…
The charges imposed by short-term rental platforms like Airbnb and VRBO for using their services, typically a percentage of each booking.