A temporary or permanent deactivation of a host or guest account on a short-term rental platform due to violations of terms of service, safety concerns, or other policy breaches.
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All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
A concise document or set of instructions provided to guests before arrival, outlining the essential steps for a smooth and efficient check-in…
An approach to interior design and property layout that prioritizes the comfort, convenience, and overall experience of the guest.
A comprehensive resource provided to guests with information about the property, local attractions, dining options, transportation, and house rules.