A term used to describe a vacation rental that is exceptionally clean and sanitary, often exceeding guest expectations.
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A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
The process of welcoming and integrating new short-term rental owners who have hired a property manager or management company. This typically involves…
Leveraging Zillow’s neighborhood data and reviews to provide guests with valuable information about the surrounding area, including local attractions, dining options, and…
The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, to cater…