A term used to describe a vacation rental that is exceptionally clean and sanitary, often exceeding guest expectations.
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The process of interacting with guests before, during, and after their stay. This includes answering inquiries, providing check-in instructions, addressing concerns, and…
One of the nine standard time zones in the United States, relevant for coordinating bookings, communication, and check-in/check-out times for short-term rentals.
Measures taken by hosts or property managers to verify the identity and assess the suitability of potential guests before confirming bookings, often…
The preferred methods and frequency of communication that guests can select, allowing for personalized guest experiences.