The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive reviews.
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Maintaining accurate records of all income and expenses related to a short-term rental property for tax purposes and financial analysis.
A message or request from a potential guest seeking information about a short-term rental, often regarding availability, pricing, or amenities.
The shortest duration of stay that hosts allow for their listings, often varying by season or demand.
A management approach focused on continuous improvement of all aspects of a business, including short-term rental operations, to enhance guest satisfaction and…