Implementing strategies to make the guest arrival and check-in experience as seamless and stress-free as possible, such as clear instructions, keyless entry, or welcome gifts.
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An event where potential guests can tour a short-term rental property, meet the host, and ask questions, often used to generate interest…
A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
A comprehensive guide provided to guests upon arrival, containing information about the property, amenities, house rules, local recommendations, and emergency contacts.
Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.