A legal venue for resolving disputes, typically involving smaller amounts of money, that may arise between hosts and guests, such as property damage or unpaid fees.
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A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
Measures taken to secure sensitive guest information, such as government-issued IDs and payment details, from unauthorized access or use.
A plan for identifying and offering additional services or amenities to guests during their stay, aiming to enhance their experience and generate…