A type of bed base made of slats (typically wood) that provide support for the mattress and allow for ventilation.
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The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting…
A documented record of guest communications, property condition reports, and incident details used for resolving disputes, insurance claims, or legal issues.
A legal document outlining the general terms and conditions for future agreements or collaborations between parties involved in the short-term rental industry,…
An electronic document or app providing guests with essential information about the property, amenities, house rules, and local recommendations.