Measures taken by short-term rental platforms and property managers to prevent credit card skimming and protect guest financial information.
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The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Automated messages sent to guests at specific points in their journey, such as booking confirmation or check-out instructions.
The period between when a guest makes a reservation and their actual arrival date for a short-term rental.
Additional features or services offered to guests beyond the basic necessities, such as a hot tub, fireplace, or bicycle rentals, that can…