A Swedish word for “Starfish,” often used metaphorically to describe a highly-rated short-term rental that stands out for its exceptional quality and guest satisfaction.
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Developing plans to mitigate the impact of unexpected events like power outages, internet disruptions, or natural disasters on guest stays.
The assistance and communication provided to guests before, during, and after their stay, addressing any questions, concerns, or issues that may arise.
A document that provides information on the hazards of chemicals and cleaning products used in a short-term rental property, essential for ensuring…
The act of making a property safe for children by securing furniture, covering outlets, and removing potential hazards.