A South African term, similar to “Wow!” or “Geez!”, often used by guests to express surprise or amazement at a property’s features or views.
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Maintaining clear and prompt communication with guests throughout their stay, addressing inquiries and resolving issues effectively.
The percentage of time a short-term rental property is booked during the summer months, typically considered a peak season for travel.
The use of eco-friendly and sustainable cleaning products and practices to minimize the environmental impact of short-term rental operations.
A booking policy that allows guests to cancel their reservation and receive a full or partial refund within a specified timeframe, providing…