An arrangement where a host rents out a room or portion of their primary residence to a short-term guest, often offering a more affordable accommodation option.
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A digital service or platform that assists guests with booking activities, transportation, and other experiences during their stay.
Having efficient systems in place to address guest issues promptly and effectively is crucial for maintaining positive reviews and guest satisfaction.
Providing pet-friendly amenities like dog beds, bowls, leashes, and fenced yards to attract guests traveling with pets.
Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.