The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
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Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
Setting competitive and attractive rental rates based on factors like seasonality, demand, location, and property amenities.
A measure of a short-term rental property’s profitability, calculated by subtracting operating expenses from revenue, excluding debt service and income taxes.
Systematic checks and inspections to ensure the short-term rental consistently meets high standards in terms of cleanliness, maintenance, and guest experience.