The interaction between hosts and guests throughout the booking process and during their stay, encompassing inquiries, confirmations, check-in instructions, and support.
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Implementing systems and procedures to ensure the consistent quality of short-term rental properties and guest experiences.
A pricing strategy where short-term rental rates adjust automatically based on real-time factors like demand, seasonality, and competitor pricing.
The terms and conditions that dictate the refund amount a guest receives if they cancel their booking, ranging from flexible to strict.
A dynamic pricing strategy that adjusts rates based on the frequency of bookings within a specific time period, often used to maximize…