The goal of providing guests with a smooth and enjoyable experience from booking to checkout, encompassing clear communication, easy access, comfortable accommodations, and thoughtful amenities.
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The platform’s system for guests and hosts to provide feedback on their experiences, influencing future bookings and fostering transparency.
Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
The average amount a guest pays per night to stay at a property, excluding fees and taxes.
An “Ojalá Review Response” is a thoughtful and personalized response to a positive guest review, expressing gratitude for their kind words and…