The goal of providing guests with a smooth and enjoyable experience from booking to checkout, encompassing clear communication, easy access, comfortable accommodations, and thoughtful amenities.
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The promotion of a short-term rental property through recommendations and referrals from satisfied guests, often leading to increased bookings and brand loyalty.
A method of check-in that allows guests to access their short-term rental without any face-to-face interaction, often using keypads, lockboxes, or smart…
The shortest allowable duration for a reservation, set by hosts to manage turnover costs and optimize bookings.
An online marketplace where creators and sellers offer handmade, vintage, and unique goods. Short-term rental hosts can find decor, furniture, and personalized…