Creating standardized responses for common guest inquiries to ensure consistent and efficient communication, often used in conjunction with automated messaging systems.
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Refers to the Norwegian Health, Safety, and Environment (HSE) regulations relevant to short-term rentals. Hosts are responsible for meeting specific requirements to…
The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.
Providing guests with access to streaming services like Netflix as part of the amenities offered in a short-term rental.
Establishing a system for collecting and analyzing guest feedback to identify areas for improvement and make necessary adjustments to the rental experience.