A promise made to short-term rental guests, often by a property manager or platform, assuring a certain level of quality or a refund. This can increase booking confidence but requires careful service delivery.
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A type of short-term rental that offers a secluded and immersive experience in nature. Getaway houses are often located in rural areas…
The process of vetting potential renters to ensure they meet specific criteria, such as background checks and income verification, even for short…
The written portion of a rental listing that provides detailed information about the property, amenities, location, and house rules to attract potential…
Implementing systems and procedures to ensure the consistent delivery of high-quality guest experiences, encompassing property cleanliness, maintenance, amenities, and overall satisfaction.