A promise made to short-term rental guests, often by a property manager or platform, assuring a certain level of quality or a refund. This can increase booking confidence but requires careful service delivery.
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A comprehensive plan outlining procedures and responsibilities for preparing for and responding to a tsunami event.
Continuously improving short-term rental listings on platforms like Airbnb and VRBO by optimizing titles, descriptions, photos, amenities, and pricing to attract more…
A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security…
Digital documents or emails provided to guests upon booking confirmation, containing essential information about the property, amenities, and local area.