For hosts or property managers with multiple listings, satellite locations refer to properties that are not geographically clustered together. Managing these requires careful logistical planning and potentially local support teams.
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Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
Using software or tools to keep booking calendars updated in real-time across all platforms, preventing double-bookings and ensuring accuracy.
A cleaning and hygiene verification program by Bureau Veritas, ensuring properties meet stringent standards for cleanliness and sanitation.
A type of traditional Japanese inn that features tatami-matted rooms, communal baths, and other amenities.