A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the spread of germs.
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A set of guidelines and expectations communicated to guests before booking to ensure a safe and respectful environment for both guests and…
A popular tourist activity in Nha Trang, Vietnam, potentially influencing the appeal of short-term rentals marketed towards wellness travelers.
A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…
Implementing clear, concise, and timely communication strategies throughout the guest journey, from booking to checkout, to ensure a positive experience.