Reservations made for a short-term rental on the same day as the check-in date. This often requires flexible hosts and efficient turnover processes.
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A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
The feature on Airbnb or VRBO platforms that allows hosts to make their listings publicly viewable and bookable by guests.
Specialized insurance plans designed to cover the unique risks associated with short-term rentals, addressing property damage, liability claims, and income loss.